Best Western West Towne Suites

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4.1

( 8 reviews )

Hotel, Motel, Bed & breakfast

Closed 03:00 PM - 11:00 AM See Hours

650 Grand Canyon Dr, Madison, WI 53719, United States

+1 6088-334-200

Best Western West Towne Suites is a reputable 2-star hotel located at 650 Grand Canyon Dr, Madison, Wisconsin, United States. With a rating of 4.1 out of 5 stars, it offers a comfortable and convenient stay for visitors. Situated just off Highway 12, the hotel is only 3 miles away from attractions like the National Mustard Museum and 6 miles from the Henry Vilas Zoo. Guests can expect great service, a great breakfast, and a great location when staying at Best Western West Towne Suites. The hotel also provides free parking for guests' convenience. With its prime location and excellent amenities, Best Western West Towne Suites is a top choice for visitors looking for a pleasant stay in Madison.

Reviews

4.1/5

8 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

Pam jean

March 22, 2024

Very clean and pleasant place to stay. Front desk girl had a very friendly and real smile when she greeted us. The entire facility smelled fresh and clean and our room was furnished nicely (154). Pretty close to UW hospital where I had …

Chong sin

March 22, 2024

Solid value for price. My expectations were low but were exceeded. Front desk was excellent when I checked in at 10.30pm. Brutal amount of Marijuana smell all throughout the halls and in our room all night. Breakfast was a nice touch being cooked to order, really enjoyed that.

Amanda m

March 22, 2024

We had a pleasant stay. Nice size room. The man that checked me in was very nice. Not sure if he was owner or manager? It looked like things were upgraded recently and had a new big TV. Just was disappointed no Hallmark channel but no …

Carlita salazar

March 22, 2024

I don’t leave reviews often, but I felt compelled. This is the second time I’ve stayed at this hotel when I’ve come to Madison for work and it totally exceeds expectations. It’s super inexpensive and it’s no frills, but the rooms are huge, immaculately clean, and it has everything I need. The shower is hot, the bathtub is huge, the beds are comfortable and I like that they use metal bed frames that don’t collect dirt and debris (unlike box springs that have a fabric covering that can be gross). The breakfast is great and after a long day at work or travel, it’s nice to just get a quick microwaveable meal or snack to have in my room. Don’t judge a book by its cover. Highly recommended.

Tricia tilley

March 22, 2024

The room was spacious and being able to have our dogs with us was perfect. The breakfast looked great, but we had other plans. The room and public areas were very clean. Access in and out of the hotel was easy and the location served our …

Amit mohanty

March 22, 2024

The lobby, hallways and rooms all looked like they had been renovated recently. Clean and quiet. The breakfast was excellent, with made to order eggs, potatoes and meat. I would recommend staying here

Dan curran

March 22, 2024

From the outside, the hotel looked dated. But once inside, I was pleasantly surprised at how nice it was Negative: ""

Elliot herzog

March 22, 2024

Terrible hotel experience. Stayed here this past weekend for two nights. Due to high demand, had to book this last minute and they marked up the price to be very expensive. When I showed up, the first room wreaked of cigarette smoke. Went to front desk. They offered a separate room for the first night but would need to switch to a different room for the second night, which would not work as I would be gone the entire day. Asked about a discount. They offered $30 off for the smoking room. Asked if they could do more than that. Front desk person called manager and they said ‘the price is the price’ and instructed me to call the manager and speak to them directly. Tried calling at that time and the manager did not pick up. Ultimately went with the other room for the first night. Of note, this hotel allows dogs. The room next to me had someone screaming in the room with a dog barking and sniffing at the door. Room was unclean. The bathroom was outdated. Toilet barely flushed. Shower water would not warm up enough. Bathroom door had water damage at the bottom of it and the shower curtain did not block water as it was a cheap cloth one. Couch in the room had dog hair under the cushions. Entire experience was unpleasant and not worth the money. This hotel is 1 star at most and would never recommend or stay here again. Price was a scam.